Legal Information
The following information provides an overview of the terms, conditions, and policies that apply to all users of this website. By accessing this site or purchasing from Locus Research Labs, you acknowledge and agree to abide by the policies outlined below. These guidelines are designed to ensure transparency, proper use of our products, and a clear understanding of customer responsibilities.
Terms & Conditions
By accessing and using our website to purchase our products, you must agree to comply by these Terms & Conditions. If you do not accept these terms, please do not use our website or services.
- Acceptance of Terms
You must be a qualified researcher and be at least 21 years of age to access or purchase from Locus Research Labs. By using this website, you confirm that you meet the legal age requirement and have the authority to enter into a binding agreement.
- Assumption of Risk
By purchasing from this website, the customer assumes all risks associated with the handling, storage, and use of these products.
- Eligibility and Intended Use
All products and services available on Locus Research Labs is strictly limited to qualified researchers and organizations that are involved in legitimate scientific research. None of our products or statements have been evaluated by the Food and Drug Administration (FDA). By purchasing from us, you acknowledge and agree that:
- You are a qualified researcher or are involved in a legitimate research organization.
- You will not use our products for personal, diagnostic, therapeutic, or recreational purposes.
- You will comply with all relevant local, state, and federal laws and regulations related to the purchase, possession, and use of research chemicals.
- Products are not for human or animal consumption, personal, diagnostic, or therapeutic use.
- Order Acceptance and Cancellations
Locus Research Labs reserves the right to refuse or cancel any order at our sole discretion. Orders can be declined if misuse is suspected, shipping restrictions apply, or wrong information is provided. We may request verification of research credentials or institutional affilation at any given time.
- Account Creation
You can create a account to make purchases and track orders. The customer is responsible for maintaining the confidentiality of your account credentials and for all activites under their account. The customer agrees to provide accurate and complete information and to update it as needed. Locus Research Labs also reserves the right to suspend or terminate your account and deny any current or future use of the Website at any time, for any reason, at our sole discretion. This includes termination for violating the Terms and Conditions, misuse of our products, failure to provide Identification, or any other conduct that we believe can be harmful to our business or the uprightness of our operations. Termination of your account does not relieve you of any obligations under these Terms and Conditions.
- Limitation of Liability
Locus Research Labs is not responsible for any damages or losses occured from the misuse or mishandling of our products. All responsiblity lies with the buyer upon receipt and use of the product.
- Shipping & Delivery
Every order has free shipment protection. If your package is stolen, damaged, or lost during delivery, we reship/refund if provided with correct evidence. All orders are usually processed within 1-2 business days. Shipping times are always a estimate and are not guaranteed. We offer shipping methods from up to ground shipping to fast methods like UPS air delivery or USPS priority mail. Locus Research Labs are not responsible for delays that are caused by customs, carrier issues, or situations that are not within our control.
- Changes to Our Terms & Conditions
We may update our Terms & Conditions whenever we feel we need to. Any change of the Terms & Conditions will be updated here on this page immediately.
Privacy Policy
Here at Locus Research Labs, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and interact with our website or make a purchase from us.
- How We Use Your Information
We use your information to:
- Process orders and process transactions
- Provide correct order confirmations updates or respond to issues
- Overall improve our services, prodcuts and website
- Comply with legal and regulatory obligations
- Information Sharing
We do not sell or rent your personal data. We may share your information with:
- Service Providers (payment processors, shipping carriers)
- Government authorities (when required by law or to protect out rights)
- Business Transfers (when connecting with a merger, aquisition, or sale of assets)
- Your Rights
Depending on your location, you may have the right to:
- Access or request a copy of your personal information
- Correct nonaccurate data
- Request deletion of your information
- Opt out of marketing communcations
- Data Security
Here at Locus Research Labs, we enforce industry-standard secuirty measures to protect your personal data. However, no method of transmisson over the internet is ever 100% safe. We strongly encourage you to use strong passwords and avoid sharing your data unless you need to.
- Children's Privacy
Our website and services is prohibited for people under the age of 18 years old. We do not knowingly collect personal information from children. If there is ever a incident where we get informed we have collected a childs information, we will immediately delete it.
- Changes to Our Privacy Policy
We may update this Privacy Policy whenever we feel we need to. Any change of the Privacy Policy will be updated here on this page immediately.
Refunds & returns
Due to the sensitive nature of our products, all sales are final. Refunds or replacements may be issued solely at our discretion in cases of verified error or damage.
Examples of situations eligible for a return/refund would be:
- A product damaged during shipping (must show photo evidence when reaching out to us)
- Products received that do not match the specifications outlined on the product listing
- Incorrect items received.
Examples of situations NOT eligible for a return/refund would be:
- Products that are opened, used, or misproperly stored after delivery
- Claims with no photo evidence
- Products without a proof of purchase
- Already reconstituted products
